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When it comes to moving your life's possessions you want to be confident the
company you choose will be reliable and trustworthy. Here are some questions you
should know the answers to before choosing your mover.
How long has your company been in business? Companies that
have been in business longer are more stable, have more experience, and have an
established network of industry resources.
What awards or certifications has your company earned?
Don't rely solely on a company's advertising claims. Third-party certifications
and endorsements provide objective evidence of a company's qualifications.
What is your company's screening process for hiring employees? Companies
who have a rigorous qualification process – e.g., drug screening, background
checks -- hire more competent employees.
Who will be available if I need assistance after normal business
hours? Companies who are accessible outside of normal business hours
are better able to support customers' needs.
What are the qualifications of the move consultant who will manage my
move? Consultants who are recognized within their company and have
earned industry certifications are generally most qualified.
Does your estimate include an inventory of goods that you have agreed
to move? Having an inventory of goods included in your estimate assures
that all parties are in agreement on what items are included in your move.
Does your estimate include a list of services that you will provide?
The more specific the better.
Is the price on the estimate firm? If certain required
services are not included in the bid, then the bid is not complete and the price
is subject to change.
What steps will be taken to protect my home? Look for
movers who have the processes and materials to protect rugs, furniture and other
valuables from damage. Less professional movers will cut
corners where they can. |
