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Quality of Service - Customer Survey Questionnaire

 Extremely   Extremely    
Satisfied   Dissatisfied    
    5   4   3   2   1   N/A  
Booking / Move Management Services:
How satisfied were you with the services of the consultant who surveyed your home and coordinated your move?                
Throughout the move has your contact with members of our office been entirely satisfactory?                
 
Loading Services:
Did the loading crew arrive on time?                
Did the loading crew review the job with you before beginning?                
Did the loading crew properly protect your residence?                
Did the loading crew conduct themselves in a professional manner?                
Did the loading crew handle your goods in a careful manner?                
Did the loading crew inspect your residence with you to be sure all items have been loaded as requested?                
 
Delivery Services:
Did the delivery crew arrive as promised?                
Did the delivery crew properly protect your residence?                
Did the delivery crew conduct themselves in a professional manner?                
Did the delivery crew handle your goods in a careful manner?                
Were all items disassembled by the loading crew reassembled at delivery to your satisfaction?                
Did the delivery crew confirm with you that all items were received and placed in your residence to your satisfaction?                
 
 
  Extremely Very Somewhat Not Very Not at All
Overall: Likely Likely Likely Likely Likely
How likely is it that you would recommend Jobbers/Allied to a friend, colleague or family member?  
 
 
Let us know how your heard about us: (please mark all applicable)

Referral / Reputation / Repeat

Internet Search

Advertising / Marketing

Phonebook (Dex)

Phonebook (Yellowbook)

 Phonebook (Consolidated)

Phonebook (SRT)

Phonebook (Other)

 

We welcome your comments:

       

First name

 Last name    

If there is anything further we can do to assist you now or in the future, please contact us toll free (800) 209-9204 or via email at

 

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